This online shop is operated by [legal name of the business]. By using the shop or placing an order you accept these Terms of Service together with the Privacy Policy and the Cookie Policy linked from the footer of every page.

To place an order you must be at least 18 years old and able to enter into legally binding contracts. You are responsible for keeping your account credentials confidential and for any activity carried out under your account.

Prices and product availability shown in the shop are indicative and may be updated. The order is confirmed once we accept it and you receive the order-success notification; until then we may refuse the order (for example if stock is unavailable, prices are mistaken, or the delivery slot you selected is no longer possible).

Where you order alcoholic beverages or other age-restricted products, the rider may verify your identity document at delivery. We may refuse delivery if you cannot prove you are at least 18 years old.

Accepted payment methods are listed at checkout. Card payments are processed by Stripe; we never see your full payment-card data.

An electronic fiscal receipt will be issued for every transaction as required by Italian tax law.

Delivery is carried out by our drivers within the service area, during the business hours displayed in the shop. You may choose between an as-soon-as-possible delivery and a scheduled time slot at checkout.

If you are not available to receive the order at the agreed time and a redelivery is not possible, the order may be cancelled and a refund issued, less any unavoidable costs.

Under Italian Consumer Code (Legislative Decree 206/2005), the right of withdrawal does not apply to perishable goods or goods which deteriorate rapidly. For other items, where the right of withdrawal applies, you may withdraw within 14 days of delivery; the specific procedure and refund timing will be specified by the controller.

Nothing in these terms limits or excludes the controller's liability for death, personal injury or fraud, nor any consumer rights that cannot be waived under mandatory law.

These terms are governed by Italian law. Any dispute will be resolved by the court of [competent venue], without prejudice to mandatory consumer-protection rules that grant jurisdiction to the court of the consumer's place of residence.

We may update these terms from time to time. The current version identifier is shown at the top of this page; orders are governed by the version of the terms in force at the time the order is placed.